https://www.graygroupintl.com/hubfs/Digital%20Marketing%20MegaComp_009.mp4

Your Secret Sauce for Business Growth

We help companies build scalable systems that drive internal and external customers through a "WOW" worthy buyer and customer journey towards advocacy.

Meet Melissa 👋🏻

Melissa is the advertising guru at her company. However, she has been in a slump the past year. Her campaigns seem to be well received, but Melissa can’t figure out why they’re not generating any leads. She has been changing her approach with each campaign, but the results stay the same.

At GGI, we know that creating good campaigns is only half the battle. That’s why we worked with Melissa to create an effective campaign management process to help her identify the gaps and opportunities for improvements for each campaign. Soon after implementing the campaign management process, Melissa applied her expertise against each campaign’s’ gaps and immediately saw an increase leads as a result.

Meet Blake 🤘🏼

Blake and his team invested countless hours into their company’s leading product. Unfortunately, their sales results did not reflect their effort. They feared their product did not stand out from the competition.

Blake’s challenge is a familiar story for GGI. Time and time again, we have worked with companies who invest everything into developing a product without creating a compelling narrative to help their brand to stand out. That’s why GGI helped Blake identify their Unique Selling Proposition.

Meet Gregg 💥

Gregg was feeling defeated because of the division between employees and their direct manager. He knows that collaboration is crucial to the growth of any business. No matter how hard he tried to bring the team together, nothing seemed to work.

There is nothing more detrimental to your company’s growth than a team that does not collaborate. That’s why we worked alongside Gregg and his team to develop a collaborative work environment plan that met everyone’s needs. In a matter of weeks, Gregg was pleased to report an improved collaborative work environment and company growth as a result.

Meet Eddy 🙌🏼

Eddy was becoming increasingly more frustrated with his team’s lack of follow up on customer requests. He realized something needed to change fast before he lost these customers for good.

Once we started working with Eddy to resolve his team’s tension, the solution became reasonably clear. We created a ticketing system to prioritize and streamline customer requests, and Eddy couldn’t be more pleased with the results.

Meet Lisa 💻

Lisa is certain that email marketing is key to her Marketing strategies. And though profitable, she knew that the numbers should be higher by now. She thought that implementing interactive content would help but wasn't sure where to start.

Lisa's hunch was right. GGI helped her by tracing a plan involving the right Content Management System technology. Leading her to finally reach her revenue goals and profitability goals.

Missing a "WOW" moment?

GGI identifies moments of friction and transforms them into unforgettable experiences that drive advocacy and exponential growth for your business.

SALES

Revenue

MARKETING

Cost to Acquire Customer

SERVICE

Net Promoter Score

PEOPLE

Employee Net Promoter Score

TECHNOLOGY

PROFIT

Sales

Your Sales Results are Closer Than You Think

How we measure growth in Sales:

KPI = Revenue

Businesses run off sales. We share your passion and want to work together to create a better approach to converting leads.

There is no better metric to measure your sales effort than revenue. Make informed decisions based on revenue to improve sales performance for your business.

Marketing

Drive real Impact for your business with your marketing efforts

How we measure growth in Marketing:

KPI = Cost to Aquire A New Customer

Your business can’t afford to overlook your marketing efforts. We can help you create impactful inbound marketing strategies that will increase your revenue while fostering customer loyalty.

Understanding your cost to acquire a new customer will guide your marketing efforts decisions and drive revenue for your business.

Service

Let's make your customer experience extraordinary

How we measure growth in Service:

KPI = Net Promoter Score (NPS)

People are the most critical resource for every business, and connecting with your customers is the key to long-lasting relationships. Incorporate more human connection with your customers to keep them coming back for years to come?

We believe the best metric to measure your customer satisfaction is Net Promoter Score (NPS). This metric will help your business improve customer satisfaction and brand loyalty.

People

A better approach to building positive relationships with people

How we measure growth in People:

KPI = Employee Promoter Score (EPS)

Your employees play a fundamental role in the growth of your business. Ensure employee buy-in and watch them add momentum to your flywheel and growth.

Employee Net Promoter Score (EPS) will help to make sure your employees are thriving. At GGI, we firmly believe happy employees translate into satisfied customers.

Technology

Automated growth for your business with a personal touch

How we measure growth in Technology:

KPI = Profit Margin

Your tech stack says more about your brand than you think. We all want to find a way to increase productivity for our business without sacrificing value. That’s why your tech stack is so important.

At GGI, we love partnering with brands to maximize their profit through technology. Let’s create wow moments for your brand!

Are your customers generating more customers for your business?

You heard us correctly. Think of it as a more organic and authentic word of mouth. When your buyer and customer journeys delight your customers, they won’t shut up about your business! It’s called customer advocacy, and it’s the secret sauce to sustainable and exponential long-term business growth.

Partnered with The Best

Our partnerships include companies like the digital giant, HubSpot, as well as some of the leaders in content strategy, social media management, and analytics tools, such as Market Muse. We guarantee your company will be represented by the very best in the industry.